Shipping policy


Shipping Policies


WHEN WILL YOUR ORDER SHIP?

The majority of orders are processed within one business day, however we ask that you allow up to three business days for processing during peak times, such as holidays.


WHAT ARE YOUR SHIPPING OPTIONS?

Free standard shipping on any order (one-time or subscription) over $44 within the lower 48 states. All orders shipped to Alaska & Hawaii are charged a standard flat rate.

An expedited shipping option is available for purchase at checkout that will have guaranteed delivery within two business days. We will make it right with you if your order doesn’t arrive within that time frame. Please reach out to us at support@livingprana.co to share your experience.


HOW DO YOU TRACK YOUR ORDER?

As soon as your order ships, we'll send you an email with the tracking information to follow your shipment until it arrives and request any live updates along the way. We will be happy to help you if you still have questions, or if you did not receive your tracking information. Please reach out to us at support@livingprana.co for assistance.


WHAT ARE OUR SHIPPING HOLIDAYS?

Living Prana will not ship on the following holidays. Any shipping estimates will begin the following business day.

    • New Year's Day
    • Martin Luther King Jr. Day
    • President’s Day
    • Memorial Day
    • Independence Day
    • Labor Day
    • Thanksgiving Day
    • Christmas Day 

CAN YOU MAKE CHANGES TO YOUR ORDER ONCE PLACED?

We strive to process and ship your order as quickly as possible. With all of the behind-the-scenes coordination invested to bring you a convenient and reliable experience, we cannot change an order once it is processed. It may be possible to cancel your order before it ships out, however, once it has shipped, we are unable to intercept it or change any delivery details. 

If we are unable to assist with an order correction before the order is processed, please review our Return & Refund Policies and if you need additional assistance, feel free to reach out to us at support@livingprana.co.